Need to tell us something?

Here at Data Recovery Direct our aim is to provide quality customer service to our clients during the data recovery and handling processes, from receiving your drive or server, recovering and coping your data to external media and shipping the data back to you.

If you have any comments, suggestions or you feel that something went wrong or you did not receive the service you expected, then please inform us.

Our success is to make all our clients satisfied.

If you wish to make a complaint about any aspect of the service you have received from Data Recovery Direct, write to us at:

Customer Service
Data Recovery Direct
10 Royal Parade
Hanger Lane
London
W5 1ET

Or

email us at: info@drd-uk.com

If would like to receive a copy of our internal complaint handling procedure, please contact us on +44 (0) 20 8810 7400.